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Architecture of the Digital Workspace
Knowledge workers spend 24% of their work time with retrieving and reading information. An additional 22% of their work time is spent with providing information to other people. It appears that knowledge workers are for the greater part busy with tasks which hardly contribute to added value, such as: searching for information and doing secretarial and administrative work. This reduces the decisiveness of the enterprise. Less time remains for customer contact, decision taking and delivering quality.
In order to anticipate quickly and correctly on the rapidly changing organizational environment the workspace of a knowledge worker – workers with high information content in their inputs and outputs – shall also be digitized. The solution is to develop a well organized digital workspace.
e-office, in collaboration with Nijmegen University started a research project to explore the Architecture of the Digital Workspace. Sietse overbeek is the PhD candidate leading this research. For more background and publications see his personal website
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